App Store Info

App Store Help Desk is an enterprise-grade service that delivers world-class support for your Apple iOS mobile app and App Store listing. It provides access to a trusted U.S.-based help desk for troubleshooting performance-related issues with your iOS app, as well as assistance with managing updates to your policies, graphics, screenshots, and other store-related questions.

• U.S.-based help desk: Get expert guidance from qualified mobile engineers on issues with your Apple iOS app or App Store listing. Available M - F, 8:30 am to 5:00 pm EST.
• Store listing support: Leverage the App Store Help Desk for assistance with updating or changing policies, graphics, screenshots, or other details.
• Easy-to-use ticketing: Submit your questions or issues 24/7 via a simple ticketing platform and track your ticket responses via an online portal.