App Store

App Store Help Desk is an enterprise-grade service that delivers world-class support for your Apple iOS mobile app and App Store listing. It provides access to a trusted U.S.-based help desk for troubleshooting performance-related issues with your iOS app, as well as assistance with managing updates to your policies, graphics, screenshots, and other store-related questions.

App Store Help Desk is fully managed by Solodev, a trusted AWS Advanced Tier Partner with multiple AWS Competencies. App Store Support staff members are qualified, well-trained mobile app engineers with direct knowledge of the features, functionality, and best practices for the Apple iOS and App Store ecosystem. 

• U.S.-based help desk service: Get expert guidance from qualified mobile engineers on issues with your Apple iOS app or App Store listing. Available M - F, 8:30 am to 5:00 pm EST.
• Store listing support: Leverage the App Store Help Desk for assistance with updating or changing policies, graphics, screenshots, or other details. 
• Easy-to-use ticketing: Submit your questions or issues 24/7 via a simple ticketing platform and track your ticket responses via an online portal.