Google Play icon

Play

Get help with your Android mobile app and Google Play store listing.

by Google LLC

Play Store Help Desk is an enterprise-grade service that delivers world-class support for your Android mobile app and Google Play Store listing. It provides access to a trusted U.S.-based help desk for troubleshooting performance-related issues with your Android app, as well as assistance with managing updates to your policies, graphics, screenshots, and other store-related questions.

Play Store Help Desk is fully managed by Solodev, a trusted AWS Advanced Tier Partner with multiple AWS Competencies. Play Store Support staff members are qualified, well-trained mobile app engineers with direct knowledge of the features, functionality, and best practices for the Android and Google Play Store ecosystem. 

  • U.S.-based help desk: Get expert guidance from qualified mobile engineers on issues with your Android app or Google Play Store listing. Available M - F, 8:30 am to 5:00 pm EST.
  • Store listing support: Leverage the Play Store Help Desk for assistance with updating or changing policies, graphics, screenshots, or other details. 
  • Easy-to-use ticketing: Submit your questions or issues 24/7 via a simple ticketing platform and track your ticket responses via an online portal.

Pricing and installation

Google Play icon

Play Quickstart

  • U.S.-based help desk.
  • Store listing support.
  • Easy-to-use ticketing.

Play is provided by a third-party and is governed by separate terms of service, privacy policy, and support documentation.

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