AWS & Solodev for Retail
Personalize every experience, convert shoppers into buyers, and lead your customer journey from interest to loyalty.
Own the retail customer experience
No matter where you connect with customers, they want the same thing: personalized, meaningful experiences that make them feel understood. For retailers, delivering unique, relevant content can drive conversions both online and offline – and build loyalty for your brand.
From custom eCommerce websites to fundraising portals, Solodev DCX – powered by AWS – can enhance your customer engagement pre- and post-purchase by connecting your digital ecosystem, adding innovative personalization services, and giving retail marketers a powerful platform for attracting and retaining customers.
Shape the retail journey
Your customers expect a seamless experience that speaks to their needs. With AWS and Solodev, you can build personalized digital experiences that guide their choices at every step.
Interest
Help customers find products and services with hyper targeted content, integrated omnichannel marketing, and rich SEO.
Engage
Deliver high-performing digital experiences and test, optimize, and personalize content that converts and delights your customers.
Purchase
Provide secure, compliant buying and selling channels and offer unique merchant alternatives such as digital gift cards.
Fulfill
Integrate fulfillment and ERP applications and provide intelligent services to support customers from end to end.
Retain
Build loyalty online and offline by analyzing your retail experiences and adding AI/ML personalization and recommendations.
Interest
Drive customers to your front door
Connect shoppers with exactly what they’re looking for. Master your SEO and integrate with leading apps, from marketing automation to ERP to analytics, and expand your retail reach. Build your toolkit with best-of-breed solutions designed to work together – and add what you need in minutes through the Solodev Marketplace.
Control your communications
Solodev's API-first architecture allows for seamless integration with third-party apps and services to help maintain crisis communications, from chat to email to translation.
Engage
Build experiences that delight and convert
Make your digital store stunning. With Solodev DCX, you can create specialty eCommerce experiences, custom rewards portals, fundraising apps, and more without the cost or complexity of large-scale platforms. Distribute content across multiple channels and lead buyers to key conversion points to A/B test, analyze, and optimize.
Purchase
Make selling simple and secure
Move your customers from browsing to buying in fewer steps. Build custom eCommerce stores that drive the customer experience through check out with multiple transaction channels. Deliver confidence with world-class security and PCI compliance backed by Solodev and AWS, and scale rapidly to meet seasonal and unexpected demands.
Digital gift cards
Make your rewards more rewarding. By adding digital gift cards to your Solodev store, you can reduce digital fraud and deliver up to 30% higher sales. Offer your customers access to leading retail brands, including:
Fulfill
Elevate service from digital to doorstep
Keep your customers connected to their purchases – and your brand. Integrate with third-party ERP, BI, inventory, and shipping applications to help track and anticipate your customer’s needs. Provide real-time insight on delivery status and integrate AI-driven chatbots and services like Amazon Connect to manage returns and streamline support.
Retain
Take loyalty to the next level
Retailers agree that artificial intelligence and machine learning are the #1 game changers for their industry. Now, you have the platform and the infrastructure to deliver AI/ML solutions at scale to keep your customers engaged.
Amazon Personalize for Solodev (Beta)
Access Amazon’s 20+ years of digital innovation by adding their machine learning capabilities to your website’s shopping or content experiences – and deliver personalized recommendations at scale. Activate Personalize from the Solodev Marketplace and automatically upload datasets and deploy event trackers to power your personalization.
Retail case studies
OneBlood
Learn how OneBlood streamlined the donor experience, improved retention, and controlled merchandising costs with a gift card rewards store.
Read case study
LYNX
Read how LYNX transformed their public sector website into a retail storefront with an online shopping cart for digital ticketing.
Read case study
Bridgeway
Discover how Bridgeway, a large church with a growing congregation, activated a community of compassion through their digital fundraising.
Read case studyRetail powered by AWS
Solodev is an Amazon Partner Network (APN) Advanced Technology Partner with multiple competencies, including Digital Customer Experience (DCX) – validating our AWS expertise and proven, industry-leading solutions for retail.
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